Why your Employees need to be Engaged

To measure levels and extent of Employee Engagement, The Lakeland Group uses The Gallup Organization’s Q12 Survey, which has been validated over several decades, and administered:

To 29M


In 195


In 71


Gallup Survey Results

Consistently, Gallup Survey results show the following distribution of employees in most organizations:







Gallup Survey

Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward.

Non-engaged employees are putting in their time, generally doing what’s required, and picking up a paycheck. When they leave at the end of the day, they don’t give the workplace a second thought.

Dis-engaged employees are unhappy at work; and, they communicate their unhappiness to others, spreading discontent.

If the numbers of your engaged employees are comparable to the numbers in the high-performing companies in Gallup’s database, you will experience…


Higher Profitability


Higher Productivity


Lower Turnover

…than companies in the bottom two-thirds of the Gallup database.

As an owner, an entrepreneur, a CEO, you won’t have to ask:

“How come I’m the only one around here who really cares? Why isn’t everyone as concerned as I am about the business and how it’s doing?”

Employee Engagement - What CEO's Say

How The Lakeland Group develops an engaged workforce:

  • We take the fastest, most direct path to employee engagement by giving the employees a significant role in the company’s operational problem-solving and decision-making.
  • Train leaders, managers and supervisors regularly to hold problem-solving and decision-making meetings with their direct reports, with the focus on the performance and output of each Team. And, train those managers in the skills needed to run these meetings effectively, consistently getting everyone involved.
  • Insure that the organization and its management respond to what people say they need – what’s working, what’s not working, what needs to be done differently.
  • Involved employees are engaged. Involved employees regularly deliver significantly improved bottom line results. Involved employees go beyond the basic requirements of the job and contribute discretionary energy and creativity.

The Lakeland Group is committed to the effectiveness of shared behavioral models among the people in the organization. Below are Links to these models and the tools used by The Lakeland Group in training Leaders and Managers.




Understanding Personalities

Sustaining Productive Conversations

Influencing / Negotiating / Resolving Conflict

Problem Solving / Decision Making / Action Planning